Toronto Pearson Airport tests new eGates at Terminal 1 for ‘smoother, faster experience’

Written by Javed Iqbal

Toronto Pearson International Airport testing new technology to make it faster to move through the airport in an effort to combat airport delays.

Pearson and the Canada Border Services Agency said new electronic gates, or eGates, are now being tested at the airport for international travelers arriving at Terminal 1.

People aged 16 and over will be able to use eGates there to verify their identity and submit their customs and immigration declaration information.

“If you arrive in Canada through Terminal 1, look for new eGates being tested,” the airport tweeted. “Once fully operational, these eGates will help make it easier and faster to get through customs.”

The Border Agency calls the new technology an easier “smoother and faster border experience.”

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Half a million passengers faced delays on international flights at Toronto Pearson Airport in May

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In May, half a million passengers faced delays on international flights at Pearson.

Passengers reported long queues at the airport, constant flight cancellations and diversions. The airport mentioned staff shortages, an influx of passengers after COVID-19 and delays due to processing of COVID-19 protocols, such as testing and verification of proof of vaccination.

The airport says travelers entering Canada can still use the ArriveCAN app to submit their mandatory travel and health information.

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Javed Iqbal

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