Optus Australia: Millions of Australians affected by major Optus cyber attack

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Optus has suffered a major data breach, compromising the personal information of up to nine million Australian customers.

Personal information including passport and license numbers, email and home addresses, dates of birth and phone numbers of 2.8 million customers were accessed in the cyber attack, The Australian reported.

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About seven million people’s dates of birth, email addresses and phone numbers were stolen.

Optus Australia confirmed the attack on Thursday and said it was “investigating the possible unauthorized access to current and former customers’ information”.

“We are devastated to discover that we have been the subject of a cyber attack that has resulted in the disclosure of our customers’ personal information to someone who should not see it,” said Optus CEO Kelly Bayer Rosmarin.

“As soon as we knew, we took action to block the attack and began an immediate investigation.

“While not everyone may be affected and our investigation is not yet complete, we want all our customers to be aware of what has happened as soon as possible so they can increase their vigilance.”

General view of an Optus store in Sydney. Credit: BIANCA DE MARCHI/AAPIMAGE

Optus secured payment details and account passwords have not been compromised and Optus services including mobile and home internet are not affected.

“Optus has also notified key financial institutions about this matter,” Rosmarin said.

“While we are not aware of any harm to customers, we encourage customers to exercise increased awareness across their accounts, including keeping an eye out for unusual or fraudulent activity and any notifications that seem strange or suspicious.”

A spokesperson for Cyber ​​Security Minister Clare O’Neil told 7NEWS they are aware of a recent cyber security incident affecting Optus Australia.

“The Australian Cyber ​​Security Center provides cyber security advice and technical assistance,” they said.

“Specific inquiries relating to this incident should be directed to Optus Australia.”

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